Dimension 4
I keep getting a timeout error. How can I fix that?
This generally means that D4 successfully sent the request to the
server, but the server failed to respond in a timely manner. For
SNTP, that either means that the server isn’t working correctly or
it means that firewall and/or virus software on the client machine
is blocking UDP traffic.
If it’s the former, you can simply select another server and
press OK. If that still doesn’t work after trying several different
servers, it most likely indicates the latter. You should refer to
your firewall and/or virus software documentation.
However, in the latest version of D4, version 5.3, we added
support to sync the time via HTTP (which is not UDP based, but TCP
based). If you don’t already have version 5, you can download it
here.
Once installed, launch D4, and then: - Press the “Add” button -
Fill out the server section as follows:
Server: time.windows.com
Location: USA, WA, Redmond
Protocl: HTTP
Notes: n/a
Press the "OK" button
That should work. If it doesn't, let us know.
Only one computer on my network has Internet access. How should I configure Dimension 4 in this environment?
Dimension 4 can act as both a time client AND a time
server.
For example, if one machine (named A) has a connection to
the internet and to a local area network, and another
machine (named B) has only a connection to that local are
network, you can run D4 on both A and B, configure D4 on A
to sync to a publicly available time server (such as
tick.usno.navy.mil), and you can configure B to connect to
the machine named A.
On A (the machine that has internet access) just have it
sync with whatever time server you want. That'll keep A's
time correct. You don't need to do anything else on the A
computer.
On B, Press the "Add" button in Dimension 4 to add a server.
Set the server to be "A". The location isn't really
important; it's only for the users of the system. Then set
the protocol to "SNTP", "Time/tcp" or "Time/udp". SNTP is
the best option. Unless you have a specific reason to, don't
use Time/tcp or Time/udp. They're not as accurate.
How can I contact Thinking Man Software?
We love reading and responding to emails from our customers. On any topic ...
- Just download D4? Love it?
- Need some help?
- Have a feature suggestion?
Just drop us an email ... here.